Safe Switch is a new function in BSNeBiz system that serves as a self-service security measure which enables your organisation to safeguard the organisation’s BSNeBiz account against suspicious or unauthorized transactions.
The BSNeBiz Safe Switch function helps to protect your funds from online scams and enhances the security of online banking.
This security feature is accessible via web or mobile application by the organisation’s user whereby the BSNeBiz system will remove the organisation’s user from the session and suspend all the user’s accesses to the organization’s account.
BENEFITS OF BSNeBiz SAFE SWITCH
- Protect your organization’s funds immediately if you suspect that you have been scammed, or your organization’s account has been compromised.
- Prevent unauthorized transactions as online scammers will not be able to access your BSNeBiz Banking.
- Enhance your organization's online banking security feature as reactivation will require a strict identity verification process by BSN Contact Centre.
- Having control over your organization's finances while enabling self-service security through BSNeBiz.
STEPS TO USE BSNeBiz SAFE SWITCH
Visit BSNeBiz website.
Log in to www.bsnebiz.com.my.
Log in to www.bsnebiz.com.my.
Click ‘Safe Switch’ on the left navigation.
Click ‘Safe Switch’ on the left navigation.
Input required remarks (if required) and click ‘Next’ button.
Input required remarks (if required) and click ‘Next’ button.
Verify details and click ‘Confirm’ to proceed to deactivate or suspend your organization’s BSNeBiz Banking access.
Verify details and click ‘Confirm’ to proceed to deactivate or suspend your organization’s BSNeBiz Banking access.
Log in to www.bsnebiz.com.my.
Log in to www.bsnebiz.com.my.
Click ‘Safe Switch’ on the left navigation.
Click ‘Safe Switch’ on the left navigation.
Input required remarks (if required) and click ‘Next’ button.
Input required remarks (if required) and click ‘Next’ button.
Verify details and click ‘Confirm’ to proceed to deactivate or suspend your organization’s BSNeBiz Banking access.
Verify details and click ‘Confirm’ to proceed to deactivate or suspend your organization’s BSNeBiz Banking access.
STEP 1
Log in to www.bsnebiz.com.my.
STEP 2
Click ‘Safe Switch’ on the left navigation.
STEP 3
Input required remarks (if required) and click ‘Next’ button.
STEP 4
Verify details and click ‘Confirm’ to proceed to deactivate or suspend your organization’s BSNeBiz Banking access.
NOTE:
- Note: BSNeBiz System will automatically remove user logged out from all active sessions immediately and display logout screen.
HOW TO REACTIVATE ACCOUNT ACCESS?
To release the suspension of or reactivate your organization’s BSNeBiz account access, please call BSN Contact Centre at 1300 88 1900.
FREQUENTLY ASKED QUESTIONS (FAQ)
Immediately deactivate access to the BSNeBiz account using the BSNeBiz Safe Switch to protect your organization’s BSNeBiz account. Next, immediately call BSN Contact Centre at 1300-88- 1900 to make a report.
Immediately call BSN Contact Centre at 1300-88- 1900 once you suspected your access to the BSNeBiz account or the username and/or password of your organisation’s BSNeBiz has been stolen.
To reactivate the access to your organisation’s BSNeBiz account, please call BSN Contact Centre at 1300-88- 1900.
You may access or use your organisation’s BSNeBiz account using the same Username and Password immediately after the reactivation subject to successful verification by BSN Contact Centre.
Your funds will remain secured in your organization’s BSNeBiz account. Nevertheless, we encourage you to reactivate the BSNeBiz access by contacting BSN Contact Centre at 1300-88- 1900.
