Following the gas explosion incident in Putra Heights on 1 April 2025, which caused significant damage to homes, vehicles, and the surrounding area, we are offering a Special Relief Assistance Program to support our impacted customers.
This program is available to individual and Micro Finance customers residing in the affected area and offers a 6-month moratorium to defer loan or financing repayments during this period.
DOCUMENTS REQUIRED:
- Copy of NRIC (for identity and address verification)
- If the NRIC address does not match the affected area, customers must provide one of the following:
- Utility bill or
- Tenancy agreement or
- Or any other relevant document verifying their residence
How to Apply?
Customers may contact us through the following channels:
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In addition, charges for replacement of damaged or lost BSN Credit Cards and Debit Card due to gas explosion disaster will also be waived.
Thank you.
8 April 2025
