CHANGES TO YOUR CREDIT CARD/-i STATEMENT DATE

Dear valued cardholders,

Effective January 2024, we will synchronise all your BSN Credit Card/-i statements to have the same billing cycle date. This means that all your Islamic and/or conventional credit card statements will be adjusted to have ONE statement date and payment due date for ease of your future statement and payment reference. This change is applicable to customers who hold multiple BSN Credit Cards/-i with different statement dates.

You will receive an SMS notification by December 2023 confirming when the changes will take effect. In the meantime, your current statement date and payment due date are still applicable until the statement synchronisation takes place. Please continue to make payments on or before the payment due date to avoid the imposition of finance charges/actual management fees and late fee/compensation fee charges.

IMPORTANT NOTES

Rest assured, you will still enjoy a finance charge/actual management fee grace period of at least twenty (20) days starting from the date of the new statement date if you make full payment of the outstanding balance from the previous month's statement by the payment due date.

Please note that when changes are implemented your statement period may be extended or reduced, where the period between the last statement date and the following statement date may be more or less than the usual 30 days. You are advised to contact BSN Contact Centre at 1300-88-1900 or email customercare@bsn.com.my for any inquiries regarding your BSN Credit Card/-i statement date and payment due date.

  • If you have any existing or ongoing active instalment plans under your BSN Credit Card/-i account(s), the instalment interest or profit rate/management fee, tenure and monthly repayment amount of your existing instalment plan shall remain unchanged.
  • If you are holding any BSN Cash Back and/or Rewards Points Credit Card/-i with category spend and minimum spend requirement, the Cash Back and/or Rewards Points earning period will be calculated from the last statement date up to the new statement date. Monthly capping and minimum spending requirements will remain unchanged.
  • If you have any existing supplementary card(s), your supplementary card statement date will follow your principal card statement date.
  • Please make necessary payment arrangements based on the new payment due date to avoid the imposition of finance charges/actual management fees and late fee/compensation fee charges, or service interruption on your BSN Credit Card/-i.

FREQUENTLY ASKED QUESTIONS (FAQ)

It is the date where your monthly statement is generated and it recurs on the same date for every month. For each period, the statement will show all transactions processed to your credit card/-i account during that period.

A cardholder can have multiple BSN Credit Cards/-i with different statement dates. For ease of statement reference and payment, BSN will synchronise all your credit card/-i statements to have the same billing cycle date. This change is applicable to customers who are holding multiple BSN Credit Cards/-i with different statement dates.

There can only be one (1) statement date for all your BSN Credit Cards/-i with BSN effective January 2024.

The payment due date will continue to be 20 days from the new statement date. Please make necessary payment arrangements based on the new payment due date to avoid the imposition of finance charges/actual management fees and late fee/compensation fee charges, or service interruption on your BSN Credit Card/-i.

In the transition month, your statement period may be extended or reduced. This means the duration between your last statement date and the new statement date may be longer or shorter.

If you have an outstanding balance in the prior month and have not made full payment of the total outstanding balance, finance charges/actual management fees will continue to accrue on the extended or reduced statement period until full payment is received. You are advised to pay on or before the payment due date to avoid the imposition of finance charges/actual management fees and late fee/compensation fee charges.

The applicable tiered finance charge/actual management fee will continue throughout the statement period in accordance to the rates prescribed by Bank Negara Malaysia under the Credit Card Guidelines.

For the transition month when this change takes effect, the period in which you will be earning Cash Back / Rewards points may be extended or reduced based on the duration between your last statement date and the new statement date, while the monthly capping remains unchanged.

  • If you have made additional usage/category spend exceeding the maximum cap on or before the extended or reduced statement period, the eligible Cash Back/Rewards Points earning is still subject to the maximum cap as per the current BSN Credit Card/-i features.
  • You may have an extended period to meet the minimum usage/category spend criteria over the statement period to qualify and earn up to the Cash Back / Rewards points capping.

The Statement Date for all your BSN Credit Cards/-i will be adjusted to one single statement date. If you have two (2) or more Islamic OR two (2) or more conventional credit cards, your monthly statements will be combined into one single statement based on their category (Islamic or conventional). Thus, you will have a separate monthly statement if you have both Islamic AND conventional credit cards.

Changes to the statement date are applicable to the principal cardholders of BSN Credit Cards/-i. If you have a supplementary credit card(s) from the principal card, the statement date and payment due date for the supplementary credit card(s) will be the same as the principal card.

For any inquiries regarding your BSN Credit Card/-i statement date, you may visit BSN Branches near you or contact BSN Contact Centre at 1300-88-1900 and/or email customercare@bsn.com.my.

For more details on BSN Credit Cards/-i, please visit www.bsn.com.my.