MyBSN is an internet portal where you can find out all about BSN – our corporate information as well as our products and services – and also save time with numerous internet banking services.

Virtually everything from Balance Enquiry to Fund Transfer, Bill Payment, Credit Card Payment, SSP Purchase, Pin Purchase and more.

No. You may use your existing account and ATM card number.

Not at the moment. We are currently working on it to make life easier for everyone.

You may start the moment you’ve successfully registered online at MyBSN.

Feel free to surf our pages to find out about our bank, products and services. However, in order to bank online with MyBSN, you’d need to have a Savings Account with an ATM card and ATM PIN and register with myBSN.

As at this moment, we do not open the TAC registration for foreign mobile numbers.

Once you’ve registered with us, your profile at MyBSN will always be valid. Therefore, no re-registration is necessary.

As a security measure, it is not advisable to do so. Always use a different password from the username.

Just click on Forgot Password and enter your Cards details and pin.

Of course. Just log in to MyBSN and click on Profile Management. Choose Change Password and request for TAC, which will be sent to you via SMS. Key in the TAC number and change your password. 

Please do not log in to MyBSN via any email links. It is advisable that you type out the URL address, which is www.mybsn.com.my and log in from there. Learn more about online security at Security Tips.

Just call our Customer Service Centre at 1300 88 1900 or +603-2613 1900 (Overseas). We are ready to serve you 24 hours a day.

Absolutely none. We’re here to make life easier and better for everyone. 

If the account balance showed NA, most likely myBSN Internet Banking is currently experiencing some technical disruption at the moment.

Your savings account balance is not impacted. You may try to check again from time to time, should you face the same issue again in the future.

Your daily maximum limit for 3rd Party Fund Transfer transaction is RM10,000.

Yes you can.

Currently, there are no charges will be imposed for transfers between BSN accounts.

After you log in, go to Account Overview and click on the preferred account. Then, click on 'View MyBSN Transaction History'. You will be able to view payments made over the last 60 days.

Yes. You may transfer fund to other banks using Interbank GIRO (IBG) service via MyBSN.

With IBG, you can perform fund transfer as well as payments to credit card, loan, and hire purchase at other participating banks.

Yes. There’s a RM0.10 for each successful transaction.

The daily maximum limit for IBG transaction is RM10,000.00.

Similar to any other IBG services, the funds will be deemed as successfully transferred within 3 working days

Bill Payment is a payment facility which allows you to pay bills to participating payee corporations via myBSN.

After you log in, go to Account Overview and click on the preferred account. Then, click on 'View MyBSN Transaction History'. You will be able to view payments made over the last 60 days.

If you are making an immediate payment, you will see an 'Unsuccessful' message and a reject code.

Our Bill Payment service is free.

Absolutely none. We’re here for your convenience.

Absolutely none. We’re here for your convenience.

You can check your BSN Credit Cards Transaction History in myBSN under Account Overview.

The daily maximum limit for 3^rd Party Credit Card Payment transaction is RM3,000.00.

Yes you can. Just enter the student's/candidate's NRIC.

BSN SSPs are designed especially for BSN customers only. You must have a valid BSN ATM Card and register as an Internet Banking user before you can purchase SSP online.

Hard copies of SSP Certificates will not be issued when you purchase SSP online. Please note that it is important for you to check and confirm your address before proceeding with the SSP purchase. If your address is not updated, you would need to go to your nearest BSN branch to update it to the latest one before proceeding.

There is no limit for SSP purchase via myBSN. Buy as many as you want!

TAC is required for specific transactions as an additional layer of security. It serves to protect you against unauthorised access to your account. You must ensure that you register only your own handphone number for TAC purposes. Do not register anyone else's handphone number.

The TAC request button will automatically appear for transactions that need this additional layer of security on MyBSN.

You are only allowed to register one mobile phone number at a time.

No. New registration or change of mobile number for TAC can only be performed at BSN Branches.

You will need to request for a new TAC once your session is interrupted or has expired.

You may receive an "error" message for the following reasons:

1. Invalid TAC
2. TAC Expired

In these instances, please log out of the session and log in again before requesting for a new TAC. 

In such instances, log into your account again when your internet connection returns and check your transaction status at 'Transaction History' to see if your account has been debited. 

myBSN is best viewed with Internet Explorer 7.0 or higher, Mozilla Firefox ® 3.0 or higher or equivalent browser software. However, you may still request for TAC for your online banking using Internet Explorer, Mozilla Firefox, Safari and any equivalent browser software. 

Immediately log out and log in again to request for a new TAC.

Your account safety is or paramount importance to us. Please immediately call our Customer Service Centre (24 hours) on 1300 88 1900 or +603-2613 1900 (Overseas), or go to your nearest branch to lodge an official report.

Just call Customer Service Centre (24 hours) on 1300 88 1900 or +603-2613 1900 (Overseas) and tell us your intent.

Different browsers have different steps for clearing cache. Click on Security Tips and view our guide on how to clear cache for IE7, Mozilla Firefox and Google Chrome browsers.