NOTICE

From 1 July 2017 onwards, all credit and debit card payments at Point-Of-Sale (POS) terminals in Malaysia will be approved using a 6-digit PIN. You are required to activate your card and set your PIN immediately before usage.

BSN CREDIT CARD/-i

Simply follow the steps in your Card Mailer or refer to the instructions below to get started.
HOW TO CREATE YOUR 6-DIGIT PIN
(Applicable to New Cardmembers and Card Replacement)
Via myBSN Internet Banking
  1. First-time User
    1. Click “Register” on the myBSN Internet Banking’s homepage to get started.
    2. Upon successful registration, proceed to the below item B. Existing myBSN User.
  2. Existing myBSN User
    1. Log in to www.mybsn.com.my
    2. Go to “Manage Account” > “Credit Card Settings” > “Create/Change Credit Card PIN”.

      Select “Credit Card Number” > Submit > “Enter new PIN” > Confirm PIN.

    3. A push notification will be sent to your registered mobile device.
    4. Launch myBSN Mobile App* and click “Approve” button to approve the transaction and continue PIN creation.
    5. Your Credit Card PIN has been successfully created.

*Note: myBSN Mobile App can be downloaded from Google Play Store, Apple App Store or Huawei AppGallery.

Via SMS

Please use Principal Cardmember’s registered mobile number.

  1. Send the SMS as below table:
For Principal Credit Card/-iFor Supplementary Credit Card/-i

Type:

BSNPIN<>NRIC*<>last 4-digits of Principal Credit Card/-i number

Send to 66300

Example:

Principal Cardmember

BSNPIN 790416123456 1234

Type:

BSNPIN<>NRIC*<>last 4-digits of Supplementary Credit Card/-i number

Send to 66300

Example:

Supplementary Cardmember

BSNPIN 790416123456 5678

*Principal Cardmember’s NRIC is required.

  1. Principal Cardmember will receive temporary PIN.
  2. Change temporary PIN to permanent PIN at any BSN ATM within 24 hours*.
  3. At BSN ATM:
    • Enter temporary PIN >
    • “PIN Change” >
    • Enter permanent PIN >
    • Confirm PIN

*Note: Temporary PIN is valid for 24 hours only. If expired, kindly repeat the above steps.
Via BSN BranchPlease bring along your NRIC and new BSN Credit Card/-i for verification purposes.
IMPORTANT: Your Credit Card/-i will be automatically activated once your PIN has been successfully created.
HOW TO ACTIVATE YOUR CARD
(Applicable to Existing Cardmembers and Card Renewal)

Via SMS

  • Please use Principal Cardmember’s registered mobile number.
  • Send the SMS as below table:
For Principal Credit Card/-iFor Supplementary Credit Card/-i

Type:

BSNACT<>NRIC*<>last 4-digits of Principal Credit Card/-i number

 

Send to 66300

 

Example:

Principal Cardmember

BSNACT 790416123456 1234

Type:

BSNACT<>NRIC*<>last 4-digits of Supplementary Credit Card/-i number

 

Send to 66300

 

Example:

Supplementary Cardmember

BSNACT 790416123456 5678
*Principal Cardmember’s NRIC is required.

Via BSN Contact Centre

Please contact:

  • Platinum Careline: 1800-22-0800
  • BSN Contact Centre: 1300-88-1900

BSN DEBIT CARD

You are advised to replace your old Debit Card immediately with the new PIN & PAY debit card at any BSN branch to avoid any disruption to the usage of your Card. Card replacement fee is WAIVED for the first time. Your new Debit Card is PIN enabled, comes with a contactless feature and carries the MyDebit logo.

Please bring along your existing Debit Card and NRIC / Authority Card (for Army or Police personnel)/ Passport (for non-citizens). Your new card will be issued instantly. You are required to activate your card and set PIN immediately before usage.

HOW TO CREATE YOUR 6-DIGIT PIN

SMSBSN Branch

You are required to use your registered mobile number with the Bank:

 

Step 1: Type BSNPIN<space>IC No<space>Last 4-digits of your Debit Card No. and send to 66300.

Example: BSNPIN 800703077777 3456


Step 2: Receive your Temporary PIN via SMS.


Step 3: Change your Temporary PIN to your Permanent PIN at any BSN ATM within 24 hours*.


Select Language > Enter Temporary PIN > Select “PIN Change” > Enter Permanent PIN > Confirm Permanent PIN. 


*Important note: Temporary PIN is valid for 24 hours only. If you fail to change the Temporary PIN to a permanent PIN within the validity period, kindly repeat the above steps.

You are able to select your preferred PIN using the PIN Pad device at our branches.


The preferred PIN selected will be your permanent PIN.

OTHER INFORMATION


Using your PIN enabled card at Petrol Stations

You will need to enter your 6-digit PIN when making payment using your card to pump petrol at outdoor self-service kiosk or terminals. If you do not know your PIN, you will not be able to use your card.
 
Note: A pre-authorisation amount of RM200 will be debited from your account when you pay for your petrol at self-service pumps. The amount will then be reversed and the actual amount will be charged once the bank receives the actual settlement within 3 days. You are advised to pay at the cashier indoor to avoid the pre-authorisation holding.

Card Usage Overseas

Please ensure you have a PIN for your card before leaving Malaysia. For countries that have not yet migrated to PIN, you may still sign for verification to use your card for payment. Although the standard for payment card PINs in Malaysia is 6 digits, the standard in some overseas markets is a 4 digit PIN. When travelling overseas, you may encounter a problem using if the terminal restricts PIN entry to 4 digits. In this situation, you have two choices:

  • Firstly, request the retailer to bypass the PIN entry and complete they payment by signature.
  • If this is not possible, or the retailer refuses to allow signature, then you must opt for a different payment method.

NOTES:

  • For new Cardmembers, your Credit Card/-i will be automatically activated once your PIN has been successfully created.
  • For existing Cardmembers who have already created a PIN, you just need to activate your Credit Card/-i.
  • Only Principal Cardmember is allowed to activate and set PIN for both Principal and Supplementary Credit Card/-i.
  • Supplementary Cardmember may change their own temporary PIN via BSN ATM.
  • For e-commerce transaction, BSN Online Secured Shopping (BOSS) code will be sent to Cardmember’s registered mobile number with BSN via SMS.
  • No PIN is required for contactless transactions less than RM250.
  • Check out our latest campaigns, offers and deals here.
  • Read our BSN Credit Card PIN & PAY FAQ here.
  • Read our BSN Debit Card PIN & PAY FAQ here.